Q&A
Shipping
What are the shipping fee and delivery timeline?
THAILAND
- Free Deliver within Thailand via EMS or DHL E-Commerce
- Usually take 1-2 working days
- Pre - order Items will take 7 working days to be made and another 2 days to be deliver.
Order
Can I cancel my order?
- If you’ve changed your mind and would like to cancel your order. Please notify us within 24 hours so we can alert our jeweller.
How can I track my order?
- After shipping, our team will send you a notify email about tracking website and tracking number.
Materials
How and where is the jewelry made?
- All of our jewelry are hand made in Bangkok, Thailand.
Do you have a warranty?
- Under our warranty, we’ve got your back. This means that for 2 years from the date of purchase. You can send all gold jewelry that you purchased from us for a free cleaning and fixing services.